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John Jonas Outsourced Himself 10 Years Ago
You are the bottleneck to your own company's growth
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Business Process Outsourcing Tips you'll learn in The Sales Podcast...
- Wife was put on bed rest with their third pregnancy
- He was running an affiliate business and needed to streamline his work
- He turned over 100% of his work to two of his staff in The Philippines, who had already been with him for 18 months
- They were already somewhat trained, and he spent a little time with them
- He worked about an hour a week for the next three weeks
- He found he replaced himself...it wasn't 100% as good as he would've done it, but they were talented, and he had to set them free and get out of his own way
- The things John hated doing were getting done
- John tried hiring Indians, and that didn't work out
- John hired four local people, and they stole his ideas
- He hired contractors on ODesk/UpWork to do 50 articles, but then he had to check the articles to see if they were plagiarized and then share them everywhere
- Got a tip to an agency in The Philippines and hired his first two staff
- He prefers this to having an agency with a pool of workers that get assigned jobs
- He golfed for two months after the baby was born, and he realized he needed to work, so he wanted to see how he could improve his business model
- He guided the process and had them execute
- Jing helped him create training videos and screen-sharing tutorials
- To this day, he'll use tools like Jing and SnagIt 30 times per day to share ideas
- Now he doesn't touch anything: programming, content, Facebook Ads, Google Ads
- But sometimes
- John hated Facebook (6 years ago), but one of his people encouraged him to get on there and execute her plan to leverage Facebook, and it has worked well
- They get a lot of workers from India that try to apply to his Filipino job board, and one of his staff came up with an idea to filter them out
- Whereas we think we can't trust them, they don't trust us to not berate and fire them for a simple error
- If you have zero patience, this won't work for you
- He now has over 300,000 resumes
- His services keep workers from scamming clients
- 100% of his work today—2.5 to 3 hours per day—is centered around giving feedback to his team
- He now has 21 people
- It took a while to transition from using his virtual staff to grow his affiliate business to making them his business
- "I don't know what works today...because we do everything."
- Post in forums
- Facebook Ads
- Share on Facebook and Instagram
- Retargeting
- He stopped doing email
- Go try to hire someone now
- Agents of Value
- 123 Employee
- Online Jobs
- See if they change your life
Catch Up on Previous Episodes of The Sales Podcast
Links Mentioned In The Sales Podcast
- Find your outsourced assistant at the home of John Jonas, Online Jobs