Alex Feinberg [ LISTEN NOW ON ITUNES ]
S.M.I.L.E. To Make Exceptional Sales, Steve Rigby
Put People First To Be First In Sales
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Sales Tipsyou'll learn today onThe Sales Podcast...
- Experience is a great teacher, but the tuition sure is high
- "Trust, not technology, is the issue of the decade, " Tom Peters
- 14 years of referrals
- Become a better person is the challenge. Teaching sales is easy.
- "M" - It's up to "me" and turn it upside down and it's "we"
- "S" - keep it Simple for yourself and for your customers
- What they have now is what is lacking so find out more about that
- If you give people too many choices it hurts sales
- 70% of the sale is made my the human relationship/feel as referenced in"Customers Are People...The Human Touch" by John McKean
- "E" - enjoy everyone you meet and everything you do
- Put people first and your product last
- Call people you know and ask for referrals to bypass cold calling
- People buy you
- Time kills deals
- "Are you okay?"
- Knowledge-Skills-Desire = Habit
- Which is most important?
- Desire/Attitude is the front wheel of the tricycle
- The person seated on the tricycle is most important.
- Do you care about your customers?
- Do you have the character?
- Do you have the values and attitude?
Links Mentioned In The Sales Podcast
- Get Steve Rigby's book, "S.M.I.L.E: How a People-First Philosophy Creates Extraordinary Sales"
- Get Steve's first book, "Circle Selling : A Revolution-ary Approach to Sales Success"
- Connect with Steve on LinkedIn
- Call Steve at972.989.0957
- Get Tom Peters's book, "The Excellence Dividend: Meeting the Tech Tide with Work That Wows and Jobs That Last"
- Get "Customers Are People...The Human Touch" by John McKean
- Get "The Referral of a Lifetime: Never Make a Cold Call Again!" by Tim Templeton
- Listen to Bob Burg on The Sales Podcast
- Get Zig Ziglar's book "Secrets of Closing the Sale"
- Get "Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions" by Daniel Ariely
- Get Steven "The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change"
- "To a Child, Love Is Spelled T.I.M.E."